Dr. Trott is the best doctor I’ve seen in over a quarter of a century, and I am not exaggerating. The wait was minimal, the staff was extremely courteous and professional and the office environment was very nice. I love the waiting room with the coffee machine and water dispenser. That right there shows this is a practice that cares about its patients. But that’s not even the half of it. Dr. Trott saw me without a long wait in the exam room. She was very kind and spent at least a good hour (wow!) with me, discussing my medical history, symptoms and she answered all of my questions. I cannot praise her highly enough. Scheduling the allergy testing was easy, and they were able to see me the following week. I had to get the antihistamines out of my system, which is why I didn’t get tested in the first appointment. The second appointment went great, too. Faye Crowell, the PA, oversaw the testing. She was very competent, thorough and friendly as well. They were especially kind as well, considering I missed my scheduled appointment because it’s in an area of town I’m not familiar with, and the stupid Google map kept directing me to a building behind the correct one. I know I was there just a week before, but I couldn’t remember which building it was in. So many of the buildings look the same, or similar in these medical centers. I called them, and told them that I was quite alright with them rescheduling me, but they just bumped me back a few hours. Another example of the above and beyond patient care. I cannot recommend Dr. Trott-Gregorio and her clinic highly enough. In fact, I would love her as my primary care physician, but she’s an allergist. I’m just grateful she’s my allergist.
The staff is very friendly and knowledgeable. There are always convenient appointments available. I usually never wait more than 5 minutes to be seen. The office is nice and clean and comfortable.
I must say… I came to see Dr. Trott and Dr. Faye and I am pretty much close to being allergy free! I had a really bad breakout of hives from all the Oak Trees. Would have NEVER found out that’s what I was allergic too until these docs ran tests! It was a new allergy I developed over the past year. I have doing immunotherapy here and I am happy with the results. Hives are gone, itching occurs here and there from treatment but other than that, never happens. These docs are very knowledgeable in all things allergy-related. Even if you think you may be allergic to something they don’t test for, there’s a lab around the corner in the same building. Highly recommend these pros for children and adults.
I’m allergic to San Antonio 🙁
As a military brat & now a military wife, I’ve lived in a lot of different places. Nowhere else has made me this miserable. Not talking about the people here, of course! Y’all are lovely. But the allergens here are awful! There are so many and the levels get very high. The worst is when the allergens cross contaminate with foods that would normally not bother me. So I never know when that lobster or cantaloup or so many of my favorite foods will cut off my airway & send me to the hospital. A fire ant bite could also be deadly for me. I have so much anxiety about going out here and it’s sad because I want to explore all of SA. Whenever I do venture out, I have to carry 2 epipens, benadryl, zyrtec, zantac, & prednisone.
Dr. Amanda Trott-Gregorio is my allergist (and unwitting therapist) and she is wonderful! She patiently listens to me as I gripe about how miserable I am. She reassures me that I won’t die if I take the necessary precautions and encourages me to keep exploring San Antonio. She never makes me feel like I’m taking up too much of her time and calmly answers all of my questions in a way that is easy to understand. Her whole approach is drastically different from my last allergist in town. There, I was made to feel like cattle. Rushed in and out in 5 minutes with unanswered questions. But that’s not the case with Dr. Trott-Gregorio.
The staff here is also great. I’m not a fan of being poked and prodded. But when I have to have allergy tests done, the nurse (wish I remember her name) is very quick and as gentle about it as can be. The front office staff will call with appointment reminders and they are familiar with my insurance (Tricare). It’s nice not to have to worry about payment issues as well.
I’m glad I left my previous allergist and started coming to Stone Oak Allergy. I wish Dr. Trott-Gregorio could cure me. But alas, she’s not God. She is, however, a wonderful allergist. She listens and arms me with me enough weapons against these awful allergens so that I can survive my time in TX (663 days left and counting). I would gladly recommend Dr. Trott-Gregorio to anyone.